SEAWALKER Platform is a Software solution for remote assistance and complex maintenance operations.
It allows a field technician to receive audio/video streaming support from remote experts, via a secure and reliable network or satellite connection.
SEAWALKER software platform which provide remote support capability connected with remote devices:
SEAWALKER software platform provides remote communication and interaction in the following, but not limited situations
Troubleshooting and fault findings, Emergency response Service, Remote Surveys, Training, Inspecting industrial assets before consignment to clients, Supervising, Remote ship’s inspection, Routine maintenance and Others.
Smart Glass capabilities connected with SEAWALKER software platform which allows hands-free in a complete freedom and safety:
Smart Glass which is connected with SEAWALKER software platform allows person to work hands-free in a complete freedom and safety. It allows a field technician to receive audio/video streaming support from remote experts, via a secure and reliable network or satellite connection.
III. Seaharmony SME remote support via SEAWALKER software platform and Smart Glass capabilities: following supports are provided by Seaharmony’s Experts via this solutions:
1. Troubleshooting and fault findings
2. Emergency response Service
3. Remote Surveys
5. Inspecting industrial assets before consignment to clients
Other services can be provided by third party experts.
To provide professional technical remote assistance from ashore for crew members onboard ships.
To perform ad-hoc remote surveys with other involved Parties (i.e. Manufacturer, Service Dealer, Etc.).
One single point of collection for photos, videos and documents
A possibility to involve the right capability also remotely
To reduce travel time and related travel costs
To be always connected via mobile device with optimized bandwidth required
An interacting with SEAWALKER digital platform