SEAHARMONY specializes in the development of chatbots. These text-based programs work with messaging platforms like traditional SMS, Facebook Messenger, Telegram, Slack, Skype, and Viber. Chatbots work based on set commands, and they are backed by powerful natural language processing (NLP) and machine learning technology.
Chatbots can be programmed to converse like humans, and they can be used to simulate real-time and personalized communications with customers and prospects.
Chatbots can be used to automate repetitive processes like scheduling appointments, answering customers’ queries, processing payments, and providing technical support.
By integrating chatbots with messaging platforms like Telegram, Facebook Messenger, and Viber, businesses can reach more prospects, increase brand awareness, improve customer engagement, and boost sales.
Automating some customer support processes may reduce a business’s labor needs. Some companies have been able to save up to 30% in labor costs by leveraging chatbots.
• E-Commerce
• Retail
• Shipping and Maritime
• Travel
• Customer service
• Logistics
• Content delivery
• Finance
• Insurance
• Health and Fitness
• Manufacturing
Our team of developers and technicians are skilled at creating chatbots that work with all the modern text-messaging platforms, including SMS and e-mail.
We leverage the latest and most powerful artificial intelligence and natural language processing tools in the industry, including Microsoft Bot Framework, IBM Watson, Api.ai, and Wit.ai.
SEAHARMONY creates UX designs that suit specific interfaces. We build well-detailed conversation flows and outcome maps that enhance the experience of all users.
New technologies and digital solutions are developing rapidly in the shipping and…